# almia-ag2r-plateforme-ia-generative-deep-research-2026-03

## Veille

Internal generative AI platform for insurance, sovereign S3NS cloud, massive employee adoption

## Titre Article

RAPPORT D'ANALYSE — ALMIA : La plateforme d'IA générative d'AG2R LA MONDIALE

## Date

2026-03

## URL

https://github.com/dgirard/fiches-veille/blob/main/docs/deep%20research/202603/RAPPORT%20D'ANALYSE%20-%20ALMIA.md

## Keywords

generative AI, internal platform, insurance, AG2R LA MONDIALE, sovereign cloud, S3NS, SecNumCloud, multi-LLM, RAG, vectorization, AI champions, change management, AI governance, AI Act, AI agents, Vertex AI, IT transformation, employee AI assistants

## Authors

Deep Research (synthèse multi-sources)

## Ton

**Profile**: Analytical third-person perspective, professional-institutional register, moderate technical level.

**Description**: The report adopts a factual and exhaustive tone, structured into 14 sections covering every aspect of the ALMIA platform. The style is that of a strategic briefing note aimed at IT and business decision-makers. The writing is precise, data-driven, and chronological, drawing on public sources (trade press, interviews, LinkedIn, conferences). The report avoids value judgments but conveys a positive tone regarding the success of the rollout. Its authority comes from the methodical aggregation of multiple sources rather than personal expertise.

## Pense-betes

- Almia = AG2R LA MONDIALE Intelligence Artificielle, proprietary GenAI platform launched internally April 2024, public November 2024
- 7,000 users out of 8,300 employees by end of 2025, ~1,300 assistants created by employees themselves
- 4 pillars: Almia Bot (secure chatbot + assistant marketplace), Almia Apps (industrialized business applications), Almia Dev (developer APIs + Copilot), Almia Agents (recent business agents)
- Sovereign French cloud infrastructure via S3NS (Thales x Google Cloud), qualified SecNumCloud 3.2 by ANSSI in December 2025
- Data protection via vectorization/RAG: original texts stay local, only vectors are sent to the LLMs
- Agnostic multi-LLM approach (Google Gemini, Microsoft, etc.) + SLM capability for specific use cases
- Peer-based rollout strategy: ~100 "Champions IA" drawn from the business units, each training their colleagues
- 3 mandatory training sessions before access: AI literacy, security, ethics
- Cautious reaction to ChatGPT: blocking of public tools, then building a secure internal alternative
- Massive IT transformation program: €629M over 6 years, from 1,300 to 400 applications, SaaS migration
- Pascal Martinez (CIO) named IT Strategist 2025 by CIO Online
- Use cases: analysis of 100-150k customer verbatims/year, multichannel marketing campaigns by persona, processing of 30% of one million documents/year, tender selection
- AI governance: committee with DPO, CISO, HR director, CSR compliance; mapping of all uses for AI Act compliance
- Competition: AXA launched Secure GPT, but Almia stands out through its complete ecosystem and marketplace
- 2026 outlook: Vertex AI on S3NS (H2 2026), AI agents integrated into the value chain, AI Act compliance
- New CEO Fabrice Heyries (end 2025) positions AI as a lever of the "Esprit de conquête" strategy

## RésuméDe400mots

Almia is the proprietary generative artificial intelligence platform developed in-house by AG2R LA MONDIALE, a major joint and mutual insurance group in France (15 million policyholders, 500,000 client companies). Launched among about a hundred "Champions IA" in April 2024, then opened to all employees in January 2025, the platform reached a remarkable adoption rate by the end of 2025: 7,000 users out of 8,300 employees, with roughly 1,300 AI assistants created by the users themselves.

The platform is built around four complementary pillars. Almia Bot offers a secure chatbot that lets users query several LLMs via RAG, with an internal marketplace of assistants rated by users. Almia Apps industrializes the best-performing assistants into dedicated business applications (analysis of customer verbatims, marketing campaign generation, document processing). Almia Dev exposes generative AI APIs for developers and actuaries. More recently, Almia Agents deploys business AI agents integrated into the value chain.

The infrastructure runs on S3NS, a Thales-Google Cloud joint venture hosted in France, qualified SecNumCloud 3.2 by ANSSI in December 2025. Data protection relies on vectorization: internal documents are broken down into unusable vectors before being sent to the LLMs, with the original texts remaining stored locally. The approach is multi-LLM and agnostic, allowing the best model to be chosen for each use case.

The deployment strategy relies on a network of Champions IA drawn from the business units, each training their colleagues. Three mandatory training sessions (AI literacy, security, ethics) are required to access the platform. This peer-based approach, supported by the WEnvision consulting firm, enabled rapid and controlled adoption.

A formalized AI governance body brings together the AI director, the DPO, the CISO, and CSR compliance to review all AI experiments and ensure compliance with the European AI Act. The principle is clear: AI assists employees without ever replacing human expertise.

Almia is part of a six-year, €629 million IT transformation program. The project earned Pascal Martinez, IT and Digital director, the title of IT Strategist 2025. With the arrival of new CEO Fabrice Heyries at the end of 2025 and his "Esprit de conquête" (spirit of conquest) strategy, AI is now a strategic lever for differentiation for the group.

## GrapheDeConnaissance

- AG2R LA MONDIALE —a_créé→ Almia (TECHNOLOGIE, 0.99)
- Almia —utilise→ S3NS (TECHNOLOGIE, 0.98)
- Thales —a_créé→ S3NS (ORGANISATION, 0.98)
- Google Cloud —a_créé→ S3NS (ORGANISATION, 0.98)
- S3NS —mesure→ qualification SecNumCloud 3.2 (CONCEPT, 0.97)
- Pascal Martinez —dirige→ Almia (TECHNOLOGIE, 0.97)
- Pascal Martinez —est_instance_de→ Stratège IT 2025 (EVENEMENT, 0.98)
- Ludovic Letort —dirige→ Data & IA Factory (ORGANISATION, 0.95)
- Almia —utilise→ RAG par vectorisation (METHODOLOGIE, 0.96)
- Almia —utilise→ approche multi-LLM agnostique (METHODOLOGIE, 0.95)
- AG2R LA MONDIALE —utilise→ champions IA (METHODOLOGIE, 0.95)
- WEnvision —soutient→ Almia (CONCEPT, 0.85)
- AXA —publie→ Secure GPT (TECHNOLOGIE, 0.9)
- Fabrice Heyries —publie→ stratégie Esprit de conquête (CONCEPT, 0.9)
- AG2R LA MONDIALE —mesure→ 629 M€ investis dans la transformation SI sur 6 ans (MESURE, 0.97)

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Canonical: https://www.thekb.eu/en/fiches/almia-ag2r-plateforme-ia-generative-deep-research-2026-03/