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All fiches — Page 12

Tools & Platforms Auto-verified translation

Making Google Sans Flex

Google Sans Flex - Google typography evolution, needs-driven design

#typography#Google Sans#design system

Barbara Eldredge · Dave Crossland · Megan Lynch · Tobias Kunisch

Quality & Security Auto-verified translation

Playing Pretend: Expert Personas Don't Improve Factual Accuracy

Wharton study (Generative AI Labs): expert personas don't improve LLM factual accuracy - GPQA Diamond and MMLU-Pro benchmarks - SSRN

#AI prompting#personas#LLM accuracy

Savir Basil · Ina Shapiro · Dan Shapiro · Ethan Mollick · Lilach Mollick · Lennart Meincke (Generative AI Labs, The Wharton School, University of Pennsylvania)

Economy & Market Auto-verified translation

Service-as-Software: A new economic model for the age of AI agents

**Matt Kamelman** publishes on the **Thoughtworks blog** on **December 3, 2025** a conceptual pivot article that formalizes the major economic shift in intellectual services: ***"Service-as-Software" (SaS)*** as a **new economic model** succeeding **SaaS**. **Pivot distinction**: ***"Traditional SaaS is about tools: software that enables humans to solve problems. Service-as-Software (SaS), meanwhile, sells outcomes."*** SaS is *"a new class of tool that doesn't just enable work but instead automates the reasoning process itself"*. **Pricing shift**: ***"Companies will no longer pay for an agent based on seats or features. Instead they'll pay based on its demonstrated alignment and impact."*** **Three archetypal SaS agent examples**: marketing agents (end-to-end campaigns), financial agents (forecast modeling), operations agents (request triage). **Three capabilities** of agentic SaS systems: (1) operating dynamically on **goals**, not fixed workflows; (2) retaining **memory** across interactions; (3) autonomously coordinating across tools and APIs. **The "Cognitive Contract" — three principles**: (1) **Interpretable and auditable** — *"users need to be able to understand why the system made a decision"*; (2) **Aligned with human goals** — *"the system's objectives must match human intent and ethical boundaries"*; (3) **Trained and iterated in real time** — *"systems continuously refine behavior based on feedback"*. **New organizational role**: the ***"cognitive orchestrator"***, with three operational functions: (a) **feedback loop design** (step-by-step review); (b) **managing uncertainty with guardrails** (business rules + circuit breakers); (c) **measuring alignment** (a quantifiable alignment score). **Structuring historical analogy**: *"mainframes → client-server → web/cloud, where the cognitive contract remained the same: humans had to instruct the machine"*; today this contract **is evolving toward collaboration** between human and machine. **Major relevance**: this is the clearest **Anglo-Saxon conceptual formalization** of the **billable hours / per-seat → outcome-based** shift observed empirically at **McKinsey/Sternfels** (60,000 = 40,000 humans + 20,000 agents, January 2026), **VoxComm/Mandese** (March 2026, agencies), **Bain Rule of 40** (April 2026, SaaS), **Bain cross-system labor $100B** (May 2026). The term ***"Service-as-Software"*** is set to become **canonical**, much as *"Software-as-a-Service"* was in the 2000s-2010s. To be leveraged for **2026 strategic vocabulary** in executive committee presentations, agentic business cases, and pricing models.

#Matt Kamelman#Thoughtworks blog#Service-as-Software

**Matt Kamelman** — auteur de l'article publié sur le blog Thoughtworks le 3 décembre 2025. **Thoughtworks** est un cabinet de conseil en technologie et software engineering global · fondé en 1993 · fortement associé à des figures emblématiques du software engineering (Martin Fowler, Rebecca Parsons, Sam Newman, etc.) et à des contributions historiques majeures (continuous delivery, microservices, expansion XP/Agile). Le blog Thoughtworks est une référence de premier plan dans l'écosystème software engineering et architectural.

AI Coding Agents & Skills Auto-verified translation

How AI is transforming work at Anthropic

Anthropic Research - AI Work Transformation - Claude Code Impact - Software Engineering - AI Adoption - Productivity Study - Workplace Evolution - AI Collaboration - Skills Development - Future of Work

#Anthropic#AI Transformation#Workplace Impact

Anthropic Research Team (132 engineers and researchers surveyed, 53 in-depth interviews conducted)