Philippe Corrot, fondateur de Mirakl
Radio interview of **54 minutes** with **Philippe Corrot**, co-founder and co-CEO of **Mirakl**, on *Les Pirates de l'IA* hosted by **Éric Hazan** (RCJ), the season-opening episode broadcast on **September 20, 2026** (volume 10), in three parts separated by musical breaks. **(A)** The career path, dated: **Keyrus** in 1997 (web agency, sold to **Progiware** in 2000), **Mayrev** in fashion accessories, then **Splitgames** — a video-game marketplace — bought by **Fnac** in 2008, whose two partners ran the marketplace for three years before founding **Mirakl** with **Adrien Nussenbaum**. **(B)** The vendor's exposure to what he calls the *"SaaSpocalypse,"* broken down into two mechanisms: **per-seat** pricing, from which Mirakl is exempt since it takes a percentage **on transactions** — *"whether it's an AI buying or a human customer, it makes no difference to us"* — and the rewriting of a piece of software by a model, which he considers unlikely in the short term because *"Mirakl isn't just lines of code"* but an infrastructure connecting nearly **100,000 sellers**. **(C)** The internal transformation, with a method starting from **deliverables** and working back up the chain, the merger of the documentation, support, and training teams, and the **OneHelp** agent: at constant headcount, customer satisfaction **×2** and support users **×10**. **(D)** The forward-looking part, where he answers *"yes"* to the question of a *job apocalypse*, treats **universal basic income** as a question worth asking, and blames French labor law and the lack of a French vision. Caveat set by the guest himself: *"what I'm telling you is true for the next six months."* Continues on the vendor side with [[bain-ai-rule-of-40-headwinds-tailwinds-saas-2026-04]].
Philippe Corrot · cofondateur et co-CEO de Mirakl · interrogé par Éric Hazan dans *Les Pirates de l'IA* (RCJ).